Policies
Shipping & Returns
Shipping
Thank you for supporting Committed to Completion and purchasing directly from the author. We appreciate every order and want to ensure that your books arrive in excellent condition.
Order Processing
Orders for books currently in stock are generally processed within 3–5 business days after payment is received.
Signed or personalized books may require additional processing time.
Orders placed on weekends or holidays will begin processing on the next business day.
Preorders
Preordered books will ship once inventory becomes available. Estimated shipping dates will be listed on the product page and communicated through order updates.
Printing and production schedules may change. If a delay affects your order, we will provide updated information and any cancellation or refund options required by law.
Shipping Methods and Rates
We ship from the United States using [USPS and other selected carriers].
Shipping is included in the purchase.
Where eligible, books may be shipped using USPS Media Mail. Delivery times vary by shipping service and destination.
Once your order ships, you will receive a confirmation email with tracking information when available.
Shipping Destinations
We currently ship to United States and France.
International customers, where shipping is available, are responsible for any applicable import duties, customs fees, or taxes not collected at checkout.
Returns
Returns and Exchanges
Because many of our books are signed or personalized, we generally do not accept returns or exchanges for these items due to a change of mind.
For unsigned, non-personalized books, we accept return requests within [14 days] of delivery, provided the books are unused and in their original condition.
Customers are responsible for return shipping costs unless the return is due to an error on our part or the product arrived damaged.
Original shipping charges are generally nonrefundable for change-of-mind returns.
These policies do not affect any rights customers may have under applicable law.
Damaged or Incorrect Orders
If your book arrives damaged, defective, or incorrect, please contact us within [7 days] of delivery.
Include your order number, a brief description of the issue, and photographs of the book and packaging, if available.
We will review the issue and arrange an appropriate replacement or refund at no additional cost when the problem is confirmed.
Please do not return damaged items without contacting us first.
Lost or Delayed Packages
If your tracking information indicates a delivery delay or your package appears to be lost, please contact us.
We will work with the shipping carrier to investigate and determine an appropriate resolution.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
Orders may be canceled before they enter processing or shipment. Once an order has shipped, cancellation may no longer be possible, and the applicable return policy will apply.
Preorders may be canceled in accordance with the cancellation terms provided at purchase and applicable law.
Contact
For shipping questions, return requests, or order assistance, please contact:
Committed to Completion
Nicholas Renfroe
Email: committedtocompletion@outlook.com
Please include your order number when contacting us about an existing purchase.